Karen M Furtado
Strategy Meets Action

Karen M Furtado, Partner at Strategy Meets Action, offering consulting and advisory services for P&C and Life & Annuities companies, and the technology, data, services, and solution providers that support the industry. Karen has an exceptional understanding of the transformative needs of insurers and the strategies required to achieve success. Her expertise includes core system applications combined with a deep understanding of how to integrate mature and emerging technologies with core systems.

Joan Zerkovich
Sr. Vice President

Before coming to AAIS in 2012, Joan Zerkovich worked for several organizations in information technology positions, including more than eight years as CIO of ICAT Holdings LLC, a catastrophe insurance intermediary. Her work at ICAT earned Joan recognition in 2006 as one of the insurance industry’s “Elite 8” technology professionals by Insurance & Technology magazine. Prior to her years at ICAT, Joan spent more than 13 years in information technology positions with the University of California system. Her work there included projects that contributed to the initial public access to the Internet and to the digitalization of the university’s library system.